FREQUENTLY ASK QUESTION
If you want to purchase genuine FSPG products in Canada, contact us at JW plastics. We are the official sales representatives for all FSPG products in Canada.
Our team works around the clock to ensure that our customers get the best of services. Hence, you will receive a response in less than 24 hours since the inquiry.
Yes, all FSPG products have a warranty that ensures that the products are as specified and expected.
JW Plastics are official sales representatives of FSPG plastic material manufacturers. Hence, all products sold at JW Plastics are those produced by FSPG. All FSPG products are designed and manufactured in their state-of-the-art production facilities established in China.
The delivery date depends on whether we have stock in hand at our Canadian store for small-scale orders. If we do, the order will be delivered in less than 3 days if we do. Else, if we need to import the products from China, it may take up to two weeks.
For larger orders, we may have to place a production order in our facilities in China. To complete the production and do the overseas delivery may take up to 25 days.
At FSPG, we undertake premium quality packing as we understand the impact on the goods that customers receive. Hence, all our products are thoroughly and methodically packed to make sure that they are delivered safely to our customers.
Yes, if need be. You can reach out to our team at JW plastics, and they will do the needful based on your requirements.
Yes, our customers are always welcome to our JW Plastics store. You can drop in and go through the material you need and make any clarifications you have.
Yes, if you feel it is more convenient for you to collect the order rather than wait for delivery, let our sales team know. They will keep your order packed and ready for pickup.